Follow us!

Join Thousands Of Happy Pet Owners This Season

Limited Stock Available – Don’t Miss Out

Free Shipping – Limited Time Only

Get in touch with us

Item has been added

Shipping policy

Shipping Policy – Solunist

At Solunist, we are committed to delivering your order quickly, safely, and with complete transparency. Please review our shipping policy below for full details.


Processing Time

  • All orders are processed within 1–3 business days after payment confirmation
  • Orders are not processed on weekends or public holidays
  • During high-demand periods, processing may take slightly longer

Shipping Time

  • Estimated delivery time: 7 business days within the United States
  • In rare cases, delivery may take longer due to external factors beyond our control

Shipping Cost

  • We currently offer free shipping on all orders for a limited time
  • No hidden fees or extra charges at checkout

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email
  • You can track your shipment anytime using the provided tracking link

Delays

While we aim to deliver all orders on time, delays may occur due to:

  • High order volume
  • Shipping carrier issues
  • Weather conditions or local disruptions

If your order is delayed, please contact us and we will assist you as soon as possible


Incorrect Address

  • Please ensure your shipping address is accurate at checkout
  • Solunist is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

Lost or Stolen Packages

  • If your order is marked as delivered but you haven’t received it, please contact us
  • We will work directly with the shipping carrier to resolve the issue

Contact Us

If you have any questions regarding your order or shipping, feel free to contact us:

Email: hello.solunist@gmail.com

We typically respond within 24 hours to ensure you get the support you need.