Shipping policy

Shipping Policy – Solunist

At Solunist, we are committed to delivering your order quickly, safely, and with complete transparency. Please review our shipping policy below for full details.

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Processing Time

• All orders are processed within 1–3 business days after payment confirmation
• Orders are not processed on weekends or public holidays
• During high-demand periods, processing may take slightly longer

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Shipping Time

• Estimated delivery time: 7 business days within the United States
• In rare cases, delivery may take longer due to external factors beyond our control

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Shipping Cost

• We currently offer free shipping on all orders for a limited time
• No hidden fees or extra charges at checkout

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Order Tracking

• Once your order has been shipped, you will receive a tracking number via email
• You can track your shipment anytime using the provided tracking link

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Delays

While we aim to deliver all orders on time, delays may occur due to:

• High order volume
• Shipping carrier issues
• Weather conditions or local disruptions

If your order is delayed, please contact us and we will assist you as soon as possible

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Incorrect Address

• Please ensure your shipping address is accurate at checkout
• Solunist is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

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Lost or Stolen Packages

• If your order is marked as delivered but you haven’t received it, please contact us
• We will work directly with the shipping carrier to resolve the issue

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Contact Us

If you have any questions regarding your order or shipping, feel free to contact us:

Email: hello.solunist@gmail.com

We typically respond within 24 hours to ensure you get the support you need.